Established in 2025, LuckyGem is a new online casino offering attractive bonuses, robust VIP programs and thousands of real money games supported by top-tier providers. The casino operates under a Costa Rican license, which provides a secure environment with regulatory standards that differ from those of EU-based licenses.
Read our in-depth LuckyGem casino review to learn more about the available features and whether the casino is a safe choice for Dutch players.
General Info
LuckyGem casino is owned and operated by SOCIEDAD DE RESPONSABILIDAD LIMITADA. The platform is known for its massive library, regular promotions, crypto-friendly payment options and a native app, ensuring a seamless gaming experience.
| Website | www.luckygem.com/ |
| Launch date | 2025 |
| License | Costa Rica Gambling |
| Deposit methods for Dutch players | Visa, bank transfer, e-wallets, and cryptocurrencies. |
| Welcome bonus | Up to €4,000 and 400 free spins divided across the first four deposits. |
| Additional promos | Reload, Highroller, Super Charge bonuses and VIP program. |
| Support | support@luckygem.com, 24/7 live chat. |
| Casino games | Over 7,000 games supported by leading software providers. |
| Types of casino games | Slots, live casino, and table games. |
| Slot providers | Evolution, Pragmatic Play, Habanero, Play’n GO |
| Mobile app | Dedicated mobile app for iOS and Android devices |
Best sides
- Attractive bonuses and promotions
- VIP program
- Secure and crypto-friendly payment options
- 24/7 live support
- Dedicated mobile app
Bad sides
- Tough bonus conditions
- Only one withdrawal is allowed in 24 hours
Welcome bonuses and other promotions at LuckyGem Casino
LuckyGem casino offers a generous welcome bonus up to €4,000 and 400 free spins. The bonus is spread over your first four deposits, giving you enough funds to kickstart your gaming adventure.
Welcome bonus
The welcome package is available in four tranches, divided across the initial four deposits as follows:
- 1st deposit: 100% up to €1,000 + 125 FS
- 2nd deposit: 100% up to €1,000 + 100 FS
- 3rd deposit: 75% up to €1,000 + 100 FS
- 4th deposit: 125% up to €1,000 + 75 FS
A minimum deposit of €20 is required to claim any of the bonuses. Each bonus and free spins come with a 40x playthrough requirement. These terms make bonus conversion difficult.
Other bonuses and promotions
In addition to its welcome package, LuckyGem keeps the excitement going with a variety of bonuses and promotions for both new and existing players. From regular reload offers to high roller bonuses, there is always something that suits your budget and gameplay.
Here are the ongoing promotions and bonuses on the platform:
Monday reload
The Monday reload bonus gets your week off to a bright start with up to €1,000 + 100 FS on your €50 deposit. You must wager the bonus 35x within 2 days, with a minimum bet of €0.40.
Wednesday reload
Every Wednesday, LuckyGem rewards your midweek adventure with 35% up to €1,000. The bonus has a 2-day validity period, 35x playthrough requirement and a qualifying deposit of €50.
Friday reload
The Friday reload bonus prepares you for an exciting weekend, giving you up to €1,000 plus 75 free spins. To be eligible, deposit a minimum of €50 and wager €0.20 on “Spinman” by Hacksaw. The bonus must be wagered 35x within 2 days.
Supercharge bonus
Deposit at least €300 and get 100% up to €3,000. The bonus can be activated once a week and must be wagered 30 times.
Highroller bonus
The high roller bonus is perfect for gamers who love to play big and aim high. It offers 150% up to €5,000 on a minimum deposit of €500. You must wager the bonus 30x before it can be withdrawn.
VIP Program
LuckyGem casino has a robust VIP program that rewards customer loyalty and consistency. It features 30 progressive tiers, each unlocking different perks, including cash back and exclusive bonuses.
Players on the highest level will enjoy unlimited daily withdrawals, extra bonuses, and dedicated VIP account managers.
Main pros and Cons of bonuses at LuckyGem Casino
The casino offers a variety of bonuses for both new and existing players. Here are the pros & cons of their promotions:
Pros
- Standard wagering requirements
- High Roller bonus
- VIP program
- Clear bonus conditions
Cons
- Limited wins for High Roller bonus
- Bonus restricted to specific games
LuckyGem Casino: What kind of games are available?
LuckyGem casino is a good choice for Dutch players seeking a wide variety of games. The platform boasts an impressive game library featuring popular slots, live dealers, and table games, all powered by top software providers. Here are the main categories on the platform:
Slots
The slot section is packed with over 5,000 options, including popular titles like Sugar Rush, Sweet Bonanza, Wolf Gold, Gates of Olympu,s and Book of the Dead. The minimum bet starts from €0.20, and you can enjoy video slots, jackpots, originals, and feature-buy mechanics.
Table and card games
The category features standard RNG table and card games like Blackjack, Roulette, Baccarat, Dice and Poker. The wagering limit ranges from €0.50-€2,500 and you can practice with the Demo mode before playing with real money.
Live casino
LuckyGem live casino section features professional dealers offering real-time entertainment and an immersive live streaming experience. It boasts over 400 live games powered by Evolution, Pragmatic Play, and other top software providers.
You can explore live variants of Blackjack, Baccarat, Roulette, and Poker, live game shows, dice games, and high-roller tables. The bet amount ranges from €1-2,500 depending on the table and game provider.
Instant win and crash games
If you are looking for quick games with high reward potential, you will be spoiled for choice under this section. With a minimum of €0.10, you can play exciting games like Aviator, JetX, Plinko, Space, and Minesweeper.
Lottery games
This section features scratch games and simulated sports events. Popular options include Keno, Bingo, Gold Rus,h and Football Scratch.
Deposit and Withdrawal Methods at LuckyGem Casino
LuckyGem casino has a reliable payment system that supports both fiat and digital currency transactions, ensuring a flexible and convenient process.
Deposit methods
The online casino caters to players in the Netherlands with secure deposit options including Visa/Mastercard, bank transfer, Skrill, Neteller, Bitcoin, Litecoin and Ripple.
| Payment system | Minimum deposit | Processing time | Deposit fees |
| Visa and Mastercards | €20 | instant | none |
| Bank transfer | €20 | 0-24 hours | none |
| PayPal | €40 – €10,000/daily, €50,000/monthly | 0- 24 hours | Free |
| Skrill | €40 – €10,000 daily, €50,000 monthly | 0 to 24 hours | Free |
| Neteller | €40 – €10,000 daily, €50,000 monthly | 0 to 24 hours | Free |
| Ethereum | €20 or digital currency equivalent | Instant | Free |
| Bitcoin | €20 or digital currency equivalent | Instant | Free |
| Litecoin | €20 or digital currency equivalent | Instant | Free |
How to deposit
- Log in or sign up for your account
- Click on deposit at the top right corner
- Choose your preferred payment option
- Enter the amount and required payment details
- Confirm the transaction, and your account will be credited instantly
Withdrawal methods
| Payment system | Limit | Processing time | fee |
| Bank transfer | €40 – €10,000/daily, €50,000/monthly | 2-5 banking days | Free |
| PayPal | €40 – €10,000/daily, €50,000/monthly | 0- 24 hours | Free |
| Skrill | €40 – €10,000 daily, €50,000 monthly | 0 to 24 hours | Free |
| Neteller | €40 – €10,000 daily, €50,000 monthly | 0 to 24 hours | Free |
| Ethereum | €20 or digital currency equivalent | Instant | Free |
| Bitcoin | €20 or digital currency equivalent | Instant | Free |
| Litecoin | €20 or digital currency equivalent | Instant | Free |
How to withdraw
- Log in to your account
- Go to the cashier page and select your preferred option
- Enter the amount you wish to withdraw
- Provide the required details for KYC verification
- Click submit and wait for payment
LuckyGem Casino Mobile App and Mobile Compatibility
LuckyGem has a dedicated app for Android and iOS devices for unlimited access to games and bonuses. To download the Android app, visit the casino website via your mobile browser, click “Install App,” and the file will be installed directly on your phone. For the iOS version, open the casino site in your Safari mobile browser and click the “Install App” button.
Pros
- Smooth navigation
- Unlimited access to games and bonuses
- Works smoothly on Android and iOS devices
- User friendly
Cons
- Not available on Google Play
How to register at LuckyGem Casino
The site features a straightforward registration process that enables you to create a new account in under 3 minutes. Follow the steps below to sign up at LuckyGem casino:
- Go to the casino site
- Click Sign Up on the top right side of the page
- Enter your email and password
- Provide your date of birth and country of residence
- Check the box to confirm that you are at least 18 years old
- Click Register to complete the process
Customer Support
The platform provides a reliable and responsive customer service to assist players with any issues or questions. You can contact the support team via:
- Live chat: Available 24/7 for instant resolution of complaints
- Email: support@luckygem.com
Responsible gambling at LuckyGem Casino
LuckyGem supports players with various tools to manage funds and play responsibly. You can maintain a safe and balanced gaming experience by utilizing deposit limits, time-out options, and self-exclusion tools.
LuckyGem Casino: Our Verdict
LuckyGem is gaining popularity among Dutch players due to its extensive collection of games, bonuses, and a robust VIP package. The mobile app is available on both Android and iOS devices, ensuring easy access to games and 24/7 customer support.
Weak licensing, harsh bonus conditions, and withdrawal limits are the significant downsides we found during our LuckyGem review for the Netherlands. However, the casino site remains a good choice if you desire variety, convenience, and a rewarding experience.
FAQs
-
Is LuckyGem a licensed online casino?
The casino operates under a Costa Rican license with limited regulation compared to other bodies, such as the UKGC and the Malta Gaming Authority. However, it has SSL encryption for player protection and safety.
-
Does LuckyGem offer a welcome bonus?
Newcomers can claim up to €4,000 and 400 free spins on their first four deposits.
-
What are the payment methods at LuckyGem casino?
The site supports payments via bank cards, bank transfers, e-wallets and digital currencies.
-
What type of online games are available at LuckyGem?
The casino boasts a vast game library featuring over 7,000 games, supported by leading software providers.
-
Does LuckyGem have a mobile app?
The LuckyGem mobile app is available on Android and iOS devices. Visit the casino site on your mobile device to download the app.
LuckyGem Review for Netherlands Players — 2025 Edition Details
€4,000 and 400 Free Spins